Help and resources available for CDPAP participants in New York

Help and resources available for CDPAP participants in New York
James B. Quattrone Sheriff at Chautauqua County — Official website
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The Consumer Directed Personal Care Program (CDPAP) in New York state is a Medicaid-funded initiative allowing eligible individuals to hire and train personal caregivers of their choice. This offers Medicaid members the flexibility to select a caregiver, which could be a friend or family member, though not their spouse, designated representative, or parents for those under 21. This program supports individuals needing help with daily activities or skilled nursing services, emphasizing self-directed care.

Currently, the New York state CDPAP mandates one sole fiscal intermediary, PPL, to manage the program for both clients and workers. This transition has raised challenges and the need for advocacy as clients and workers adjust to registering with PPL.

Director Dana Corwin acknowledges the request for information and advocacy support regarding this adjustment. Those involved can find resources and assistance through various channels. Registration with PPL can be done by phone with language support, and information is available online. Additionally, facilitators across multiple agencies offer one-on-one support, including in Chautauqua County.

There are websites available that provide updates and advice on registration, such as the CDPAP Water Cooler Hour facilitated by Action Network and others. There is also a Worker Payment Tracking Form for those who have faced payment issues since the transition.

Corwin suggests these resources as vital for navigating the current changes within the program and ensuring those affected can access the necessary support.



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